Privacy Policy

SwissHelios LLC and its subsidiaries herein after referred as ‘SwissHelios’, ‘is committed to respect your privacy and choices while using our website. The statement highlights our privacy policies and practices regarding personal information that we hold about you/ for you.

I. Personal Information we may Collect and Process:

For the purposes, of this privacy statement, ‘Personal Information’ is any data which related to an individual who may be identified from the data, or from a combination of a set of data, and other information which is or may be in possession of SwissHelios.

In general, you may browse our website without providing any personal information about yourself. However, certain information such as your IP address, demographics, your computers’ operating system and the browser type/ information may be collect in order to provide better usability, troubleshooting problems, site maintenance, and to understand which parts of the website are visited and how frequently.

When you register on our website or would like to comment on our content, we may require you to provide us with certain personal information such as your name, email address, designation, company, country, contact number, for one or more of the following purposes:
User ID creation, identifying you, contacting you and provide access to desirable content based on your preferences.
While accessing certain sections of the SwissHelios website such as Case Studies, you may also be required to provide additional personal information for SwissHelios to process the corresponding request.

II. Consequences for not Providing Personal Information

If you choose not to provide your personal information that is mandatory to process your request, we may not be able to provide the corresponding service.

III. Data Recipients, Transfer, and Disclosure of Personal Information

SwissHelios does not share your personal information with the third party for marketing purposes without seeking your prior permission. SwissHelios will seek your consent prior to using or sharing personal information for any purpose beyond the requirement for which it was originally collected.

We may share personal information within SwissHelios or with any of its subsidiaries, business partners, associates, service vendors, authorized third party agents, or contractors located in any part of the world for the purposes of data processing, storage, or to provide a requested service or transaction, after ensuring that such entities are contractually bound by data privacy obligations.

When required may disclose personal information to external law enforcement bodies or regulatory authorities, in order to comply with legal obligations.

IV. Use of Cookies

Cookies are small text files that, like most other web services, we place in your device that you use to access our website. This is done to recognize your device during a session or in your future visits to our website, primarily in order to provide better user experience.

Types of Cookies:
Session Cookie

Session cookies remain only as long as the browsing session is active, and are intended to avoid user convenience during browsing.
These cookies allow website to link the actions of a user during a browser session and expire at the end of the browsing session.
Sessions cookies also assist the user in navigating the website and allows the user to access secure parts of the webpage when logged in.

Persistent Cookie

Persistent cookies are stored on a user’s device even after termination of a browsing section. It helps in recalling the preference or actions of the user. Persistent cookies are used for a variety of purposes such as retaining of the visitor’s language and regional preference(s) at the end of each browsing session. We may use services of third party analytics service provider to analyze cookies to carry out a behavioral analysis in order to enhance user experience and convenience, and also to provide targeted and relevant content to visitors.

Depending on the type and settings of your browser, cookies may be accepted by default. You may change the settings of your browser to delete existing cookies or prevent future cookies from being automatically accepted. If you disable cookies, certain parts and functions of your website may not be available. You can learn more about cookies at

Third Party Cookies

When you visit SwissHelios websites, our advertisements partners, Google, Linked In, Twitter and Facebook, who we have engaged for re-marketing may introduce cookies. Based on your browsing of your website, you may see our advertisements while browsing through our advertisement partner website and/ or their network websites.

Such cookies would allow us to monitor the effectiveness of the advertisements and to make the advertisements more relevant to you. In order to opt out from receiving such advertisements, you may set your preferences on our partner websites. Alternatively, you may also visit Network Advertising Initiative or Digital Advertising Alliance websites to opt out.

V. Access, Correction, Objection of your Personal Information

Depending on local law, you may access, update, or correct your personal information that we hold, including your profile and preferences. You may do so in the corresponding sections where such information was provided. If you have difficulty in updating or accessing your personal information as stated above, you may contact us at

VI. Data Security

SwissHelios adopts reasonable and appropriate security practices and procedures that also includes administrative, physical security and technical controls in order to safeguard your personal information.

VII. Data Retention

SwissHelios may retain your personal information as long as there is a business requirement, or if otherwise required under applicable laws.

VIII. Lined Websites

SwissHelios may provide links to third party website and services. However, SwissHelios is not responsible for the privacy statements, practices or the contents of such third party websites.

IX. How to Contact SwissHelios

If you have any questions or queries regarding our privacy policies or this privacy statement, you may contact us here:

Address 1: Wiesenstrasse 7a 8917 Oberlunkhofen
Phone: +41 56 640 11 05

Address 2: Route de Village 4 1066 Epalinges
Phone: +41 21 652 5956

X. Updates to this Privacy Statement

SwissHelios may change or update the privacy statement as and when the need arises, and the same will be made available on the website. But our commitment to protect the privacy of website users will continue to remain.